Privacy Policy

Last updated: August 2026

The Lead Factory respects your privacy. This policy explains how information submitted through our website may be collected, used, and protected.

Information we collect

We may collect information you voluntarily provide, including your name, company, email address, phone number, project details, and information submitted through forms or chat.

How we use information

We may use submitted information to respond to inquiries, provide requested services, schedule calls, improve our services, and send service-related or marketing communications where permitted.

SMS / Text Message Communications

The Lead Factory may use your mobile phone number to send you SMS text messages regarding appointments, follow-ups, scheduling, and promotional offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Mobile Information and Third Parties

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, lease, or trade your mobile phone number, SMS opt-in data, or consent records to any third party, affiliate, lead generator, or other organization under any circumstances. Mobile opt-in data is used solely by The Lead Factory to communicate with you about the services you requested.

We may share information with service providers who assist us in delivering mobile messages (such as our messaging platform and telecommunications carriers) strictly for the purpose of transmitting those messages to you. These providers may not use your information for their own marketing purposes.

Consent to receive text messages is not a condition of purchasing any goods or services. You may opt out of receiving text messages at any time by replying STOP. See our Terms of Service for full SMS terms and conditions.

Sharing

We do not sell personal information. We may use service providers that help us operate our website, CRM, communications, analytics, and scheduling systems.

Contact

Questions about this policy can be sent to sales@theleadfactory.us.